Gildan is a leading manufacturer of everyday basic apparel, and they are seeking an Intern to support the JD Edwards Development organization in modernizing documentation. The intern will create a structured knowledge repository and assist in enabling AI content ingestion for JD Edwards systems, improving productivity and documentation accuracy.
Responsibilities
Identify and collect all JDE-related documentation from shared drives / SharePoint / email archives / team repositories / vendor portals
Create a master inventory including document owner, version, module (Finance, Procurement, Manufacturing, etc.), and technical categories
Review and remove duplicates, outdated content, and incomplete documentation, coordinate corrections with document owners
Deliverables: JDE Documentation Inventory + Source Register; “Clean Library” baseline
Design a standardized taxonomy for JDE World vs JDE E1 documentation (module, process, environment, tools, integrations, job/batch, etc.)
Standardize file naming conventions and apply tagging / metadata requirements for retrieval accuracy
Deliverables: Taxonomy Model + Metadata Framework + Documentation Standards
Partner with internal AI/data teams to support content ingestion requirements (cleaning rules, chunking readiness, formatting)
Conduct chatbot testing to validate response quality (accuracy, completeness, link-back to source docs, hallucination risk)
Propose a documentation governance model including owners, review cadence, and lifecycle process to ensure sustained relevance
Deliverables: AI Readiness Pack + Testing Results + Governance Recommendations
Qualification
Required
Graduate diploma in one of the following: Computer Science / Software Engineering, Information Technology / Information Systems, Data Science / Artificial Intelligence Business Technology Management
Strong written communication skills; able to translate technical information into clear, structured documentation
Highly organized; able to manage large documentation sets and work across multiple stakeholders
Knowledge of documentation tooling such as Microsoft Office, SharePoint, Confluence, and/or Markdown
Strong attention to detail; ability to validate information accuracy and maintain version control
Self-driven with ability to work independently, manage priorities, and deliver weekly progress reporting
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French, mainly English
Preferred
Preferably a student with interest in enterprise applications / ERP systems
Interest in AI/LLMs (e.g., GPT, retrieval augmented generation concepts) and knowledge management practices
Benefits
Continuous training opportunities
Attractive benefits packages
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Gildan manufactures and produces apparel, socks, and hosiery products for the industrial sector.
