IEEE is a prominent provider of technical information to leading institutions in the academic, corporate, and government markets. They are seeking a Summer Intern to support the Product Management team in the ideation, design, and management of key IEEE digital products, including customer research, market analysis, and product evaluation.
Responsibilities
Support the PM team in conducting and documenting customer research and interviews
Customer satisfaction research
Market research (primary and secondary)
Win-loss analyses
Research, compile and document industry trends, new markets for existing products, competitive analysis, as well as data sources and publication lists in support of business decisions
Help create an Open Access 'Book of Knowledge'
Develop a repository of best practices and shared knowledge to be used by Product Management and other groups
Compile and help analyze citation information to support sales and content acquisition
Create reports to support Open Access, sales, and other business decisions
Support competitive research for IEEE products
Support the evaluation of new markets for existing IEEE products
Create usage and sales reports for existing IEEE products and IEEE’s strategic partners
Complete analysis for existing IEEE products, as well as new product concepts
Content curation for new and existing IEEE products
Journal evaluation and indexing assistance
Respond to permission requests and create documentation for ongoing guidance and reference
Analyze and document IEEE publications currently being indexed by our partners
Support planning efforts for IEEE meetings and events related to Product Management
Assist with preparing presentations and documents for IEEE stakeholders, partners, customers and volunteers
Assistance with operational tasks such as tracking content delivery, invoicing, customer service support, etc
Qualification
Required
Currently enrolled in a bachelor's or master's degree program in a field such as electrical engineering (or related engineering fields), library science, publishing, communications, or marketing
Proficiency with typical business software including Microsoft Word, Excel, and PowerPoint required
Preferred
Past internship experience in a product management, publishing, or research setting desirable
Experience with reporting tools such as Tableau desirable
Previous knowledge or desire to learn about the product management profession and the Scholarly Publishing industry in a not-for-profit setting
Benefits
IEEE is the world’s largest technical professional organization and is a public charity dedicated to advancing technological innovation and excellence for the benefit of humanity.
