Uniti Group Inc. is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. The Intern for the Digital Experience Team will contribute to the development and improvement of customer portals, ensuring exceptional user experiences and supporting the long-term growth of Uniti’s digital initiatives.
Responsibilities
Work with other team members to deliver new functionalities in the customer portal on time, in scope and in budget
Identify and help prioritize truly innovative product features that deliver a competitive advantage and an exceptional user experience
Work closely with internal and external teams of developers, UI/ UX professionals, graphic designers, Q/ A experts, and marketers—driving the product deliverables at all phases of the product cycle
Assist with execution of digital marketing programs including strategy, creative development, search engine optimization, analytics and reporting, and others, from ideation through distribution (as assigned)
Assist with competitive web and campaign activity and supply reports to cross functional team as needed
Assist with competitive review process including data collection, analysis, and presentation development
Use approved AI tools to accelerate research, summarize information, and draft content (e.g., requirements, briefs, and reports), with appropriate human review and editing
Apply responsible AI practices by protecting confidential information, validating outputs for accuracy, and citing/attributing sources when needed
Track and analyze digital campaign performance and make recommendations for optimizations and supply individual brand analytic reports as requested
Participate, as needed, in analyzing program performance and assisting in developing lessons learned in preparation for brand plans
Analyze category performance and recommend enhancements and optimizations for a cross-category delivery of digital efforts
Maintain digital project timelines
Qualification
Required
Excellent written and verbal communication skills
Product Marketing with IT Technical skills
Excellent teamwork skills
Ability to work independently with limited supervision from requirements to development delivery
Familiarity with the Software Development Life Cycle (SDLC), agile and waterfall development, telecommunications industry and managed services products
Working knowledge of JavaScript, HTML, CSS, MS Office and familiarity with other web-oriented coding and scripting languages is desired
Familiarity with concepts such as information architecture, usability, web graphics optimization, and content management systems
Strong technology skills and the ability to learn new systems and applications quickly, including business systems and web applications
Ability to work collaboratively with diverse groups and manage multiple projects simultaneously
Ability to develop proficiency in new technology applications quickly
Strong writing, communication, project management and customer service skills
Preferred
Benefits
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.
