First American is a company that prioritizes its people and has been recognized for its inclusive culture. The Product Research Intern will gain hands-on experience by collaborating with Design & Research teams, creating user flows, and analyzing user research to inform product decisions.
Responsibilities
Gain hands-on experience by shadowing Design & Research Product, and Engineering teams throughout the Product Design & Research and development process
Create key user flows and sketch wireframes to translate concepts into interactive designs, using tools like Figma, FigJam and Adobe XD
Identify opportunities to enhance the customer experience through user feedback, research, and design iterations
Analyze and synthesize qualitative and quantitative user research findings using mixed-methods approaches to uncover actionable insights
Translate research into strategic actions and comprehensive deliverables including personas, journey maps, usability reports, and insight summaries that inform product decisions and drive user-centered design
Actively foster a customer-obsessed product design and research culture by sharing research insights, synthesizing cross-functional learnings, and advocating for user-centered design principles
Contribute to the ongoing evolution of the product design and research practice by introducing innovative methods, elevating standards, and ensuring alignment with cutting-edge industry best practices
Qualification
Required
Currently pursuing a bachelor's or master's degree at an accredited university
Majoring in HCI, Marketing, UI/UX, Computer Science or a related field
Prior exposure to best practices through hackathons, design challenges, university projects, or previous internships
Available full-time, 8-10 weeks for internship starting in early June 2025 and ending in August/September 2025
Preferred
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
