First American is a well-established company with a people-first culture that has been recognized for its commitment to diversity and inclusion. They are offering an internship opportunity in their Product Operations team, where interns will support product analytics, development life cycle, and knowledge enablement to enhance customer value. This role provides hands-on experience in technology and the chance to contribute to modernizing the real estate title and closing process.
Responsibilities
Support event tracking design and analysis in tools such as Segment and Amplitude to inform product decisions; identify opportunities to automate reporting and event tracking; conduct data audits to validate instrumentation accuracy and metric integrity; build dashboards and reports to track user adoption and product performance; improve documentation to increase self-service
Create methods to measure key checkpoints in the lifecycle across a multitude of teams; improve Voice of Customer intake workflows to increase prioritization clarity; evaluate ways to apply agentic product development to this life cycle and to streamline intake and reporting
Design scalable documentation standards; support analysis and execution of documentation system migrations; explore AI-assisted approaches to improve documentation quality and efficiency
Qualification
Required
Currently pursuing a bachelor's or master's degree at an accredited university
Majoring in Business, Information Technology, Economics, Business Information Management, Statistics, Computer Science, or a related field
Strong analytical and structured problem-solving skills
Prior exposure to best practices through hackathons, design challenges, university projects, or previous internships
Available full-time, 8-10 weeks for internship starting in early June 2026 and ending in August/September 2026
Preferred
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
