Soda is a software company that provides data quality solutions through testing and preventing data issues. They are seeking a Product Operations Intern to streamline operations, uncover insights, and facilitate product discovery calls, contributing to the company's product direction and growth.
Responsibilities
Schedule 3x weekly discovery calls with existing customers
Prospect and book discovery calls with key personas (SDR-style)
Occasionally organize welcome experiences for new customer kick-offs
Run recruitment ops for product org
Perform niche market research that can’t be answered by ChatGPT
Own product metrics ops:
Focus on activation, adoption
Track revenue (via sales ops, but deeper granularity and product lens)
Report on engineering metrics
Qualification
Required
Ability to synthesize product data across tools and turn it into actionable insights
Comfortable working with spreadsheets, dashboards, and basic SQL or BI tools
Understands the basics of B2B SaaS product metrics: activation, adoption, retention, revenue
Appreciation for clean UX and a user-first mindset in evaluating product success
Currently pursuing or recently completed a degree in Business, Engineering, Data Science, or a related field
Interest in data products, especially in the observability, reliability, or ML tooling space
Comfortable operating in fast-paced, ambiguous, startup-like environments
Highly organized and reliable — you’ll be running point on external-facing coordination
Strong written and verbal communication skills
Bias for action — you don’t wait around to be told what to do
Not afraid to chase people for answers, wrangle calendars, or triage chaos into clarity
Able to manage multiple priorities, keep things moving, and flag blockers early
Preferred
Bonus: exposure to or interest in product ops, sales ops, or recruiting ops in a B2B SaaS setting
Benefits
Soda is a software company that provides data quality solutions through testing and preventing data issues.
