Tyler Technologies is seeking a Product Management Intern to join our Public Safety team in Troy, MI as part of our Summer 2026 Internship Program. This role is designed for a technically curious, business-minded thinker who wants hands-on experience shaping mission-critical software used by police, fire, EMS, and emergency communications agencies across the country.
Responsibilities
As a Product Management Intern, you will operate at the intersection of technology, business, and user outcomes. Example initiatives may include:
Leading a focused product initiative, such as:
Evaluating a new integration or API partnership
Sizing a market expansion opportunity using AI
Proposing roadmap changes based on customer research
Drafting product briefs, PRDs, or opportunity assessments for planned initiatives
Defining success metrics and instrumentation plans for new features or experiments
Analyzing customer workflows, operational pain points, and compliance constraints unique to public safety
Leveraging data analytics and emerging technology trends, including AI, to inform product recommendations
Support responsible evaluation of AI opportunities, balancing innovation with:
Compliance and regulatory requirements
Transparency and explainability
Operational and reputational risk
Developing a foundational understanding of system architecture, integrations, and data flows within public safety platforms
Partnering with engineering to understand technical constraints, tradeoffs, and scalability considerations
Framing ambiguous customer problems into structured product opportunities with clear hypotheses and impact
Presenting findings, recommendations, and tradeoffs to senior product and business leaders
Previous interns have influenced roadmap decisions, built executive-ready business cases, and presented directly to leadership
Qualification
Required
Pursuing a degree in Product Management, Computer Science, Engineering, Information Systems, Business, Economics, Data Analytics, or a related field
Strong analytical and problem-solving skills
Clear written and verbal communication skills
Interest in data analytics, automation, APIs, or emerging AI technologies
Comfort working with both technical and non-technical stakeholders
Ability to take ownership and drive work forward with guidance, not step-by-step instructions
GPA of 3.0 or higher (or equivalent)
Preferred
Benefits
Tyler Technologies is a software company providing integrated software and technology services to the public sector.
