Ticketmaster is a leader in online ticketing for general admission events. As a Product Management Intern, you will help define the next generation of online ticketing by understanding customer needs and translating them into innovative products, working closely with cross-functional teams.
Responsibilities
Determine and prioritize customer and client wants and needs using market and user research techniques
Work cross-functionally with Business Development, Marketing, Design, Engineering, and Client Support to deepen understanding of customer, client, and team needs/areas of improvement
Lead product discovery engagements by analyzing qualitative and quantitative data points to make sure we’re solving the right problem
Define and oversee product feature creation, with a focus on MVP development and future iteration planning
Be a key contributor to the build phase by ensuring the product meets and exceeds the quality and methodologies that make our product a leader in the space
Work and collaborate with your squad to plan spirits, run story acceptance meetings, and monitor progress to move projects forward
Measure, analyze, and report on product metrics to help grow, innovate, and improve
Qualification
Required
Are currently enrolled in a post-secondary program that requires participation in a co-op/internship placement as part of the curriculum to graduate
Strong problem-solving capabilities, technical aptitude, and experience with data-driven decision making
Skilled at working effectively and collaboratively with cross-functional teams
Solid sense of customer empathy and a passion for building quality products
Get excited at the thought of taking ownership of something tangible, with the potential to impact tens of thousands of people
Business Acumen – You understand and can apply general business concepts, using external networks to understand market situations and industry
Passionate – A love for your craft that pushes you to strive for elegance and quality in your work
Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives
Inquisitive – A forever student, always seeking to learn and grow with and from your peers
Problem Solving and Innovation – Gathering appropriate perspectives and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas
Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner
A free and independent thinker, open to new ideas and concepts
Organizational Skills-Manages competing priorities of several teams/department/locations
Tasks and project management orientation (with the ability to hold others accountable)
A high level of proficiency in English, both verbal and written
Preferred
Experience working in ticketing and/or the events industry is a bonus
Candidates with a working knowledge of French are also encouraged to apply
Benefits
Free concert tickets are a cool perk too!
Ticketmaster is a ticket sales and distribution company that sells tickets for concerts, sports, and events.
