Gen is a cybersecurity company that offers security, identity protection, and privacy solutions. They are seeking a Product Management Intern for a 12-week summer internship program where the intern will collaborate on projects related to AI and customer support tools, gaining hands-on experience in product management.
Responsibilities
Explore a list of real business problems where AI could make an impact (e.g., routing, summarization, predictive insights).
Select one or more use cases and help build a business case to support why it's worth solving.
Research and recommend the best-fit AI/ML model or platform for the chosen use case.
Identify the type of data required and assist in gathering and organizing it.
Support the design and development of a prototype solution (POC) to demonstrate value.
Present your findings and solution to key stakeholders.
Qualification
Required
You’re currently pursuing a degree in Computer Science, Data Science, Business Analytics, Human-Computer Interaction, or a related field.
Interest in customer experience, virtual assistants, or AI/ML applications in a business context.
Strong research and critical thinking skills – you’re not afraid to dive into documentation or ask questions.
You’re comfortable working in a fast-paced, collaborative environment and enjoy problem-solving.
Preferred
Basic understanding of machine learning concepts or platforms (e.g., Dialogflow, OpenAI, Vertex AI, etc.) is a plus.
Benefits
Gen is a cybersecurity company that offers security, identity protection, and privacy solutions.
