IBM is hiring a Product Management Intern to help shape the user experience and offerings for IBM Quantum. The intern will research customer needs, inform roadmap priorities, iterate on product designs, and coordinate release planning with cross-functional teams.
Responsibilities
Identify unmet or unknown needs of customers (e.g., computational chemists, optimization and quantum information researchers, enterprise R&D teams, quantum algorithm developers)
Use quantitative analysis (e.g., usage data, job success rates, workload mix) and qualitative research (e.g., user interviews, support tickets, community forums). Scopes the impact of a problem, such as how many users it affects and what it costs them in time, QPU usage, or result quality
Recommend features or experiences to prioritize on the roadmap that support the team's success criteria and Objectives and Key Results (OKRs). Weigh customer value against technical constraints
Iterate on designs (e.g., APIs and SDK interfaces, workflow templates, documentation, results dashboards) with Design, Software Engineering, and Quantum Researchers
Collaborate with Product Marketing, Business Planning, Developer Relations, and Engineering to define release criteria (e.g., performance benchmarks against classical baselines, reliability thresholds, documentation readiness) and plans for customer acquisition and adoption
Build working knowledge of the quantum application stack (e.g., mapping a problem to a quantum algorithm, running circuits, error mitigation, classical post-processing). The goal is to translate accurately between what customers need and what the technology can do today
Qualification
Required
Bachelor's Degree
Bachelors or higher degree in a STEM area
Experience collecting, segmenting, and synthesizing user and client feedback
Strong analytical and problem-solving skills with the ability to navigate ambiguous business questions and deliver insights with limited guidance
Ability to work collaboratively in a cross-functional environment with both technical and business stakeholders
Excellent written and verbal communication skills
Preferred
Master's Degree
Previous internship or work experience in product management, product design, software engineering, consulting, or at a startup
You've built and launched something with real users: an app, a side project, a tool for a club, a research project
Technical fluency from coursework or experience in computer science, engineering, or data science; comfortable talking through APIs, system constraints, or technical tradeoffs with engineers
SQL or Python for data analysis
Interest in physics, quantum computing and emerging technologies
Benefits
Supplemental 1 employees may be eligible for up to 8 paid holidays
Supplemental 1 employees may be eligible for a minimum of 56 hours paid sick time
Supplemental 1 employees may be eligible for the IBM Employee Stock Purchase Plan
IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions.
