Gallagher Bassett is a company dedicated to helping clients navigate complexity and support recovery. The Product Innovation Intern will collaborate with various teams to conduct research on emerging technologies, develop proof of concepts using Generative AI, and assist in optimizing existing solutions.
Responsibilities
Collaborate with product managers and stakeholders to understand requirements and use cases, and translate them into technical specifications
Design and develop proof of concepts using Generative AI to solve specific business friction points
Conduct “blue-sky” research on emerging AI tools and frameworks, presenting recommendations on how they can be applied to our current workflows
Design and implement algorithms and models to improve the quality and diversity of prompts generated for our AI systems
Assist the senior innovation team in refining existing solutions and optimizing prompt performance for active projects
Conduct thorough testing and evaluation of prompt-generation capabilities, identifying areas for improvement and proposing innovative solutions
Stay up to date with the latest research papers, industry trends, and best practices in AI language models, and apply relevant knowledge to enhance prompt-generation capabilities
Translate complex technical AI concepts into clear, non-technical updates for stakeholders
Qualification
Required
Currently pursuing or recently completed a degree in Computer Science or a related field at an Accredited University
Basic to intermediate proficiency in Microsoft Excel
Strong analytical and problem-solving skill set
Excellent communication and interpersonal skills
Ability to work independently with minimal supervision
Strong flexibility and adaptability skills
Preferred
Experience with low-code/no-code AI tools is a plus for rapid ideation
LLM Orchestration: Hands-on experience with frameworks such as LangChain or LlamaIndex to build multi-step AI agents
Retrieval-Augmented Generation (RAG): Understanding of how to connect LLMs to external data sources using vector databases (e.g., Pinecone, Weaviate, or Chroma)
Prompt Engineering: Mastery of advanced prompting techniques (e.g., Chain-of-Thought, Few-Shot) to elicit high-quality, consistent outputs
Model Evaluation: Familiarity with LLM-based evaluation frameworks (e.g., RAGAS or G-Eval) to measure hallucination rates and answer relevancy
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk.
