Alfa Laval is a supplier of products and solutions for heat transfer, separation, and fluid handling technologies. They are seeking a Product & Applications Intern for Summer 2025 to gain knowledge of key product lines, sales processes, and assist with quotations and customer support.
Responsibilities
Gain Basic knowledge of our key product lines through online and one on one training with product team members.
Gain familiarity with our sales process, Application and Sales Teams
Understand the quotation process and be able to work within the CRM
Introduction to our on-line chat process for customer support
Follow up (phone, email) quotations through contact with our channels and end users
Gather predetermined key information (status, timeline, competitiveness, pricing, etc) for each quotation and update the CRM accordingly
Enlist Technical Sales and / Sales to aid in answering detailed technical or commercial concerns
Quotation Hit Rate
In conjunction with the CRM we will track progress of quotations from quote to order. Monitoring # of contacts and timeline.
Qualification
Required
Curious, strong abstract reasoning ability
Willingness to pursue business opportunities, thoroughness
Ability to professionally communicate via phone, email, etc. across sales and technical teams
Ability to gain basic knowledge of our key product lines quickly
Ability to work independently
Must have a positive customer-focused attitude
Electrical or Mechanical Engineering Students
Preferred
Benefits
Alfa Laval is a supplier of products and solutions for heat transfer, separation, and fluid handling technologies.
