CIBC is hiring a Product Analyst Co-op to support product management work in its Payments and Open Banking Crew. The role focuses on mapping client journeys, coordinating small projects, collaborating with business partners, and documenting analysis and action plans to inform product improvements.
Responsibilities
Support the team by documenting end-to-end client experiences across payments products to identify friction points, gaps, and opportunities for improvement
Contribute to small projects and initiatives by tracking actions, organizing information, and helping move deliverables forward
Work with business partners and team members to gather input, document discussions, and support meetings and follow-ups
Assist with product management activities by preparing materials, organizing updates, and contributing to work that informs future initiatives
Create clear, organized documentation, action plans, and working materials that help the team make informed decisions
Learn within a chapter and squad model, work closely with a mentor, and contribute to a collaborative team environment
Qualification
Required
You enjoy investigating complex problems and making sense of information
You communicate detailed information in a meaningful way
You continuously evolve your thinking and the way you work in order to deliver your best
You know that teamwork can transform a good idea into a great one
You know that an inclusive team that enjoys working together can bring a vision to life
communication, stakeholder coordination, Microsoft Office Suite, and working with tools such as Jira and Confluence
You have a degree/diploma in business, commerce, finance, economics, technology, or a related field
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Preferred
It's an asset if you have exposure to product management, payments, journey mapping, or financial services environments
Benefits
A banking benefit, subject to program terms and conditions
Wellbeing support
Employee and family assistance programs
MomentMakers, a social, points-based recognition program
Spaces and a technological toolkit to bring together great minds and create innovative solutions
Hybrid work arrangement: 1–3 days per week on-site, with other days remote
Work closely with a mentor
CIBC is a financial service company that offers business solutions.
