Caesars Entertainment is a leading casino and hotel company that focuses on providing exceptional guest experiences. The Mobile and Digital Innovation Intern will assist the team in optimizing guest experience and product performance for various digital platforms, while also supporting the execution and expansion of licensed digital products across the enterprise.
Responsibilities
Assist with set-up and launch of additional properties for the SMS platform(s) and mobile ordering
Identify areas of opportunity for increased automation and efficiency in the SMS platform(s)
Audit content, recommend edits and assist with maintaining SMS templates
Prepare reporting for the SMS platform(s) and mobile ordering
Maintain user access for the SMS platform(s), mobile ordering platform and Stripe
Complete monthly audit of users of the SMS platform(s), mobile ordering platform and Stripe
Assist and support mobile ordering menu creation, updates and requests
Audit and ongoing upkeep of mobile ordering menus to ensure content is correct
Assist with activating mobile ordering price yielding for special events and holidays
Audit and upkeep of the Stripe accounts for all licensed digital solutions
Qualification
Required
Demonstrates a friendly, upbeat and positive disposition
Possesses excellent written and verbal communication skills
Possesses problem solving skills, exercises good judgement when analyzing and solving problems
Strong attention to detail
Must be proficient in Microsoft Office Suite and be able to type
Must be highly motivated and proactive
Must be comfortable making suggestions and taking constructive feedback
Ability to maintain composure and excellent client relations under all circumstances
Ability to work in a dynamic environment, managing multiple priorities simultaneously
Ability to follow checklists and established process & procedures to complete projects
Ability to work both in office and remote with internet access with a professional appearance
Preferred
Preferred major and/or minor in Marketing, Hospitality, Mobile, Social Media, Digital, Web, Business and/or AI
Benefits
Caesars Entertainment is a casino and hotel company that offers a wide range of casino entertainment.
