Acxiom is seeking a Product Operations Intern to support its Product organization. The role involves product and program planning, operational reporting, data analysis, process improvement, workflow automation, research, enablement, governance, and project coordination across technology and business teams.
Responsibilities
Support product and program planning by maintaining milestones, risks, decisions, dependencies, and action items
Assist with recurring operational reporting, portfolio dashboards, OKR updates, and leadership materials
Analyze product, program, and operational data to identify trends, capacity concerns, execution gaps, and improvement opportunities
Support project setup and maintenance across Workday, Jira, Confluence, SharePoint, Slack, Teams, and other collaboration platforms
Help maintain Workday project information, including resource allocations, hours, end dates, stages, and related attributes
Review team allocations and help identify potential resource conflicts or overallocation
Assist with product requirements, process maps, operating procedures, implementation plans, and project documentation
Document product, platform, data, partner, and integration workflows
Support workflow automation and the responsible use of artificial intelligence to improve reporting, research, documentation, and team productivity
Conduct structured market, partner, ecosystem, and competitive research to support product and commercialization decisions
Develop playbooks, training resources, and enablement materials for internal teams and stakeholders
Support program governance activities, project reviews, and Product or Program Management audits
Coordinate project meetings, document decisions, and follow up on assigned actions
Review status reports and presentations for completeness, accuracy, and consistency
Provide limited project management coverage during planned absences and short term team needs
Support Product Operations initiatives, team events, and professional development programs
Complete and present a defined internship project with measurable recommendations or business outcomes
Qualification
Required
The role requires 20 to 29 hours per week during the semester and up to 40 hours per week during summer and academic breaks
Candidates should have an anticipated graduation date between May 2027 and December 2027
Currently pursuing a bachelor's or master's degree in Product Management, Business, Information Systems, Data Analytics, Computer Science, Marketing, Media, or another applicable field
Strong analytical, organizational, and problem solving skills
Experience using Microsoft Office, including Excel and PowerPoint
Ability to organize complex information and translate it into clear documentation, insights, and next steps
Strong written and verbal communication skills
Demonstrated ability to collaborate with internal partners and provide clear status updates
Experience leading or contributing to project teams in an educational, professional, or volunteer setting
Strong attention to detail and demonstrated persistence in completing assignments
Proactive learning, intellectual curiosity, and a willingness to take initiative
Ability to manage multiple priorities in a fast paced environment
Interest in product operations, product management, data, identity, artificial intelligence, advertising technology, or enterprise platforms
Preferred
Experience with collaboration and project management tools, including Jira, Confluence, SharePoint, Trello, Slack, or Teams
Familiarity with Agile methodologies and software or product development practices
Experience with data analysis, reporting, dashboards, or visualization tools such as Power BI or Tableau
Experience using artificial intelligence or automation tools to improve research, analysis, documentation, or workflows
Exposure to advertising technology, marketing technology, data platforms, identity solutions, digital media, or enterprise software
Experience developing presentations, process documentation, research summaries, or recommendations for academic or professional audiences
A demonstrated interest in improving how teams plan, collaborate, make decisions, and deliver products
Benefits
Structured onboarding
A designated manager
Access to subject matter mentors
Regular progress reviews
A clearly defined scope of work
Opportunities to participate in product demonstrations, team meetings, and leadership discussions
Professional development activities
Homebased work arrangement in Conway, Arkansas
Acxiom is a SaaS-based company providing enterprise data analytics to fuel data-driven results.
