United Airlines is an airline offering internships and early-career opportunities. The Intern, Business Analyst will support data analytics, product development, project management, documentation, and inflight testing initiatives for the onboard digital and inflight entertainment experience.
Responsibilities
Partner with Data Analytics on platform performance reports and dashboards to track against program KPIs
Support data infrastructure integration by tracking and documenting detailed decisions and action items, and promptly follow up and hold responsible owners accountable to agreed-upon deadlines
Support product requirement definition, documentation and communication to ensure alignment across teams
Support product development through on-ground and inflight testing (may include domestic and/or international travel) while also identifying and triaging pre-production and post-production issues through resolution
Serve as support staff for the IFE program including deliverable tracking, general project management, and cross-functional communication with internal teams and external partners
Qualification
Required
Must be a current undergraduate/graduate student pursuing a degree in Business, Data Analytics, Information Systems, Engineering, Product Management, or a related field graduating between Fall 2028 through Spring 2029
Familiarity with data visualization tools, documentation platforms, or wireframing tools is a plus
Comfortable working in cross-functional, fast-paced environments
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Willingness to travel and participate in in-flight testing activities
Must be legally authorized to work in the United States for any employer without sponsorship
Reliable, punctual attendance is an essential function of the position
Preferred
Interest in aviation or product development
Previous project management
Previous experience in digital, media or entertainment industries
Strong interpersonal skills with the ability to develop effective working relationships and collaborate with all levels of the organization
Benefits
Gaining hands-on experience and growing professional skill set through real projects
Connecting with industry leaders
Building community through employee-run Business Resource Groups
Participating in industry conferences
Unlimited standby travel anywhere United flies
Skill development and valuable work experience
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
