Optimum is a leader in the fast-paced world of connectivity, seeking a highly motivated Product Management Intern to join their Product team. This hands-on Internship will involve drafting product requirements, conducting data analysis, and collaborating with various teams to support broadband products and services.
Responsibilities
Draft and refine detailed product requirements documents (PRDs) and user stories for new and existing internet services and features (e.g., speed tiers, WiFi experience, equipment upgrades, etc.).
Perform data analysis to evaluate product performance, identify trends, and support go-to-market decisions.
Work cross-functionally with engineering, design, marketing, and customer care teams to ensure product initiatives are aligned and delivered on time.
Participate in agile product development processes, including sprint planning, daily stand-ups, and backlog grooming.
Assist in competitive research and benchmarking of internet offerings across the broadband industry.
Help track and report on key performance indicators (KPIs) and user engagement metrics to inform future product enhancements.
Qualification
Required
Currently enrolled in a Bachelor’s or Master’s degree program (MBA preferred) in Business, Computer Science, Engineering, Data Science, or related fields.
Strong written and verbal communication skills, with the ability to create structured, clear documentation and user stories.
Analytical thinker comfortable with data analysis, using tools such as Excel, Google Sheets, or similar platforms.
Basic understanding of product management principles and the agile development process.
Interest in internet technologies, broadband services, and consumer connectivity products.
Preferred
Prior internship or experience in product management, data analytics, consumer technology, or telecommunications.
Exposure to SQL, Tableau, Looker, Excel or other analytics and data visualization tools.
Familiarity with tools like Jira, Confluence, or Figma.
Understanding of home networking, WiFi standards, modems/routers, or customer experience design is a plus.
Demonstrated ability to work collaboratively in fast-paced environments and take initiative on projects.
Benefits
At Optimum, we believe in the power of connection. We deliver fast Internet, mobile, TV, and phone services to millions of homes and businesses.
