Snap-on is seeking an Innovation Intern to support its innovation efforts through customer, industry, and competitor research and customer connection initiatives. The role develops research findings for internal stakeholders and helps coordinate customer visits, focus groups, and reporting of insights.
Responsibilities
Conduct research on customer needs, industry trends, and competitor products
Develop research reports and presentations for internal stakeholders from across Snap-on’s portfolio of subsidiaries
Collaborate with product managers to translate insights into actionable next steps
Engage with end-users via visits, surveys, and phone calls to aid in ongoing research at Snap-on
Review progress and coordinate with the appropriate internal team on an ongoing basis to maintain essential communication
Assist with day-to-day operations within Innovation Works. Examples include frequent shipping, maintaining the presentability of various Innovation Works spaces, recruiting for customer connection events via email, text, or calls
Qualification
Required
Currently pursuing a bachelor's degree in business or a related field
Candidate must be enrolled in their junior or senior year in college
Ability to synthesize and present research findings in a clear, actionable format
Customer-centric mindset: passionate about understanding end-user needs
Communicator: Strong written and verbal communication skills
Creative problem solver: Ability to generate innovative ideas from research insights
Strong time management: Ability to balance multiple tasks effectively
Detail-oriented: Strong attention to detail when communicating with the team
Adaptable and resourceful: Comfortable taking initiative in a dynamic work environment
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Data visualization skills (Excel, etc.)
Preferred
Benefits
Snap-on is a global innovator, manufacturer and marketer of tools, diagnostics, equipment, software and service.
