T-Mobile is a telecommunications company that provides wireless communication services, and they are seeking a Fall 2025 Product Manager Intern. The intern will gain hands-on experience in product management, focusing on customer insights, product execution, and collaboration with cross-functional teams.
Responsibilities
Uses customer insights for product vision, strategy, roadmap, priorities.
Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.
Create, manage, foster an active VOC feed for themselves and team.
Actively looks for opportunities to delight or meet customer’s unmet needs.
Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpeuating the customer-first mentality.
Creates an environment and culture where the team is immersed in customer-first attitude.
Tests ideas with real customers to ensure that the product delivers the desired benefit.
Helps generate and maintain dashboards and reports that track product health and success metrics.
Assists with maintaining and updating product backlog and priorities with partners.
Scopes and prioritizes activities based on business and customer impact.
Assists with beta and pilot programs with early-stage products and samples.
Assists in preparing product documents and product use cases to drive product activity.
Supports sales and marketing with the necessary product knowledge.
Assists in the development of adoption tools and training material.
Writes feature and user stories to capture requirements and translate product / platform strategy into consumable work for Dev teams.
Understands challenges and recommends trade-offs with the team.
Communicates defect status and response to leadership and impacted partners until fully resolved.
Ensures defects are factored into regular backlog prioritization for resolution based on priority.
Helps prepare and drive product and experience demos.
Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance.
Works with outside partners and other third parties.
Develops positive working relationships with Customer groups or Customer Representatives.
Develops industry knowledge by attending educational workshops.
Qualification
Required
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Must be actively enrolled in a degree program or graduated within the last year
SCRUM Knowledge in software with Agile Scrum methodologies
Agile Methodologies Knowledge in software with Agile Scrum methodologies
Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture through deployment and support.
Technical Writing Strong requirements elicitation, and confirmed writing skills including the ability to write concisely and clearly for different audiences.
Employees of T-Mobile or Metro by T-Mobile are ineligible for internships
Preferred
Benefits
Relocation may be provided to program participants who reside more than 50 miles from the internship location.
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
