InComm Payments is a pioneer in the payment (FinTech) industry, known for its innovative payments technology. The Operations Specialist intern will work with internal customers throughout the product launch process, becoming a subject matter expert and managing product setups from intake to launch.
Responsibilities
Become an operations subject matter expert for the technology behind all brands and products as well as custom product setup. Research operational inquiries and be accessible to help answer questions from internal teams
Project manage product setup from product intake to testing and launch. Communicate status on launches and attend internal calls to provide status, challenges, issues
Liaison between InComm InCentives and InComm brand and product teams
Manage CRM tool with new product details and pricing to ensure sales and account management have up-to-date information
Process and coordinate digital and physical product builds, implementations and updates
Attention to detail, strong organizational skills, and the ability to work through complex situations
Represent InComm InCentives in a positive, professional, and customer focused manner
Other duties as assigned
Qualification
Required
Must be enrolled in a full-time academic program, currently a junior or rising senior enrolled at a local Atlanta University (e.g., Georgia State University, University of Georgia, Kennesaw State University), pursuing a bachelor's degree in business, MIS, or a related field
Expected Graduation: Students must be on track to graduate in May or December 2027
GPA Requirements: A minimum GPA of 3.0 or above is required to be considered for the position
Location Requirement: This is a remote internship based in Atlanta, Georgia. Applicants must be local to Atlanta, Georgia, and able to work in person (or hybrid, as required)
Availability: Must be available at least 20 hours per week on weekdays year‑round; schedule is flexible to accommodate academic commitments
Preferred
Proficient in Microsoft Office suite including Excel, Word and Outlook
Strong interest in technology
Strong interpersonal skills, flexibility, and customer service experience
Communicate effectively with business professionals
Ability to track changes, keep tasks moving forward and meet deadlines
Must be a self-starter
Strong commitment to customer service
Benefits
Opportunity to solve interesting and challenging problems within a growing industry
Collaborative and supportive Agile environment
Continuous delivery culture
Opportunities for career growth
InComm Payments is an innovative global payments technology provider.
