Customer Experience Product Management Specialist I (Intern) - United States
San Jose, CA
Internship
Onsite
$44K/yr - $185K/yr
Intern
Cisco is a leading technology company revolutionizing how data and infrastructure connect in the AI era. The Customer Experience Product Management team is seeking a Product Management Intern to collaborate on developing innovative AI-driven solutions that enhance customer experiences.
Responsibilities
Collaborate with engineering, data science, and design teams to ship cutting-edge agentic AI solutions that deliver tangible business value
Participate in brainstorming and strategy sessions to ideate and prioritize features that leverage the latest advancements in AI and machine learning
Work closely with engineering and internal product managers to translate technical capabilities into viable offers
Collect and analyze data from various sources to identify new features and product enhancements that leverage our AI infrastructure
Assist in preparing product documentation (user stories, PRDs, presentations) and help develop and execute the service roadmap
Qualification
Required
Currently enrolled in an undergraduate degree program. Relevant fields include Computer Science, Engineering, Data Science, or Business, or a related program
Strong analytical, communication, and collaboration skills
Passion for AI, product management, and customer-centric innovation
Knowledge of data platforms, AI frameworks
Able to legally live and work in the country for which you're applying, without visa support or sponsorship
Preferred
Familiarity with AI/ML scripting or tools like Power BI/SharePoint
Prior internship or work experience in AI product management, AI/ML engineering, or strategy roles
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
