Summer 2027 Communications & Public Relations Internship
Dallas, TX
Internship
Onsite
$21/hr - $24/hr
Intern
Southwest Airlines is an airline company committed to serving its Employees, Customers, and communities. The Communications and Public Relations Intern will support internal and external communications through content creation, research, communication strategy, media relations, and project coordination. The role may also support Customer CARE communications, web publishing, graphic creation, and editing projects.
Responsibilities
Edit and proofread Company material
Attend cross-functional meetings as needed
Complete special projects and assist with special events as needed
Write articles for our intranet (SWALife) and other Companywide communication channels, department publications, Southwest’s onboard digital magazine (“The Scoop”), and draft copy for digital signs (SWALife TV)
Draft press releases and write executive bios
Draft and distribute regular and ad hoc communications for C&C and Leaders
Support communication for Southwest initiatives, including communication planning, content development, and project management
Assist with communication project management, including coordinating timelines, stakeholders, and deliverables
Conduct research and identify opportunities to improve Internal Communications strategies, channels, and content
Write, edit, and proofread frontline communication in coordination with Customer CARE Senior Leadership, internal workgroups, and other Southwest Departments
Projects as assigned by Leader
Create graphics that align with Corporate Brand
Translate traditional written communication into info-graphics
Utilize web publishing tools on a daily basis to create, deliver, and maintain content on Customer CARE intranet and knowledge base sites
Provide friendly service to and maintain positive relationships with all Internal Customers
Qualification
Required
Excellent oral and written communication skills required
Must possess a strong proficiency of the English language, including superior grammar, spelling, and organizational skills
Proficiency with Microsoft Office applications, specifically Word, Excel, and PowerPoint, is required
Possess a strong understanding of how Customers and Employees use communication channels to communicate to various audiences
Ability to work independently and the willingness to function as part of a Team
Ability to handle multiple projects under tight deadlines and work well under pressure
Must have the ability to comprehend, proofread, and edit a variety of documents with a keen eye for accuracy and attention to detail
Must handle confidential and sensitive information with the utmost professionalism
Progress toward a degree, major or minor, in Communications, Journalism, Graphic Design or similar degree
To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
High School Diploma, GED, or equivalent education required
Must be at least 18 years of age
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available
Preferred
Progress towards a 4-year undergraduate degree preferred
At least 3-6 semesters remaining at the time the internship ends is preferred
You must have a valid U.S. Social Security Number to complete the full hiring process
Benefits
Stipends may be offered based on eligibility and program criteria.
Free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
Interns will be provided any required equipment, such as a laptop, for the internship.
Southwest Airlines operates a commercial airline that provides scheduled passenger air travel to destinations.
