Tampa Electric Company is offering an opportunity for college students to gain real-world experience through their Student Program. The position supports the Customer Experience Research and Strategy teams in developing behavior-based affordability initiatives and involves conducting research, data analysis, and collaborating with teams to enhance customer satisfaction.
Responsibilities
Conduct literature reviews and synthesize research on social marketing, behavioral science, and behavior change frameworks to inform pilot design and strategy
Support customer research activities, including concept testing, survey development, data collection, and analysis using tools such as Qualtrics
Assist in designing and refining behavior‑based interventions, including messaging, nudges, and customer communications tied to priority behaviors such as energy use and program participation
Analyze customer data and pilot results to develop actionable insights, evaluate effectiveness, and support measurement of customer perception and satisfaction outcomes
Collaborate with cross‑functional teams to support pilot implementation, segmentation strategies, and development of dashboards or visualizations to track engagement and performance
Qualification
Required
The successful applicant should be enrolled in an accredited university as a college undergraduate or a graduate level post-secondary educational program in a related discipline for the first semester the student joins the program
To qualify as a co-op student, enrollment in the university's co-op program (proof of enrollment required); if not eligible for co-op program (or program unavailable), the student will be considered an intern
Social Sciences
Public Health
Psychology
Business
Graduate Student (pursuing graduate degree) or Senior
Builds Strong, Collaborative Relationships
Cultivates Innovation and Embraces Change
Develops People and Teams
Drives Operational Excellence for Customers
Speaks Up on Safety, Health, and the Environment
Takes Ownership & Acts with Integrity
Thinks Strategically & Exercises Sound Judgement
A pre-employment drug screening, physical exam (as applicable), as well as a background check (including employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening
Preferred
Social Marketing
Behavioral Sciences
Behavioral Economics
Benefits
Hands-on experience in your area of study
Meaningful, project-based work
Professional development and mentorship
A supportive, inclusive work environment
A pre-employment drug screening, physical exam (as applicable), as well as a background check (including employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening.
TECO Energy Inc. is an energy-related holding company.
