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Avis Budget Group
·
May 4, 2025
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Digital Marketing Co-Op

35 Thomson Pl, Boston, 02210
Internship
Onsite
Intern
Avis Budget Group offers vehicle rental and sharing services, and they are seeking a Digital Marketing Co-Op. In this internship, you will learn about operations management while supervising front-line employees and managing fleet logistics to enhance customer experiences.

Responsibilities

  • Interact with customers during the rental process, addressing inquiries, providing information, and ensuring a smooth rental experience. Handle customer feedback and complaints professionally and escalate issues as needed.
  • Assist in managing reservations, checking in and checking out rental vehicles, verifying documentation, and explaining rental terms and policies to customers.
  • Ensure that all rental vehicles meet safety standards and comply with relevant regulations. Assist in maintaining accurate records of inspections, maintenance, and rental transactions.
  • Help maintain an organized inventory of rental vehicles, ensuring accurate records of vehicle availability, rental agreements, and returns.
  • Conduct vehicle quality checks to ensure cleanliness, functionality, and adherence to company standards before and after rentals.
  • Maintain organized records of rental agreements, customer information, and incident reports. Prepare reports on rental activity and assist in analyzing data to improve operations.
  • Collaborate with other departments such as customer service, sales, and maintenance to ensure the seamless operation of the business.
  • Take on special projects and assignments as directed by the Operations Manager to gain exposure to various aspects of car rental operations.

Qualification

Required

  • Availability to intern full-time on-site during term, working 35 hours per week.
  • Active enrollment in a college or university, pursuing a bachelor’s degree in hospitality, tourism or a business-related field, with graduation expected in Spring 2025 with availability for a full time co-op; or a December 2024 open to a full time internship in Spring 2025.
  • Strong leadership skills, a positive team attitude, and the ability to make independent decisions
  • Effective time management and prioritization in a fast-paced, high-pressure, and constantly changing environment
  • Ability to work independently with a strong sense of ownership, thoroughness, and attention to detail
  • Excellent communication and teamwork skills, with a willingness to support and collaborate with others
  • Eagerness to learn, ask questions, and pursue career advancement opportunities in the rental car industry
  • Valid driver’s license and willingness to work outdoors in varying weather conditions and moderate noise levels
  • On-site presence required; this position cannot be performed remotely

Preferred

  • Previous internship or work experience in retail, customer service, or the hospitality industry

Benefits

  • Hands-on experience in the car rental industry.
  • Exposure to various aspects of car fleet management and customer service.
  • Mentorship and guidance from experienced professionals.
  • Networking opportunities within the company.
Avis Budget Group offers professionals and individuals with vehicle rental and sharing services.
Glassdoor
3.4
Founded in 1946
Parsippany, New Jersey, USA
10001+ employees
http://avisbudgetgroup.com
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