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Staples
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September 20, 2025
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Customer Engagement Intern (Hybrid) - June 2026

Lincolnshire, IL
Internship
Hybrid
$21/hr - $21/hr
Intern
Staples is seeking a creative and detail-oriented intern to join their Marketing Promotions team for the summer. The role involves supporting customer bonding initiatives, executing campaigns, analyzing performance, and collaborating with cross-functional teams to enhance customer engagement and loyalty.

Responsibilities

  • Assist in planning and executing customer bonding campaigns (e.g., personalized outreach, loyalty programs, giveaways)
  • Support the development of promotional materials and messaging across email, social media, and other channels
  • Help coordinate customer appreciation events or experiences
  • Monitor campaign performance and compile reports with insights and recommendations
  • Conduct research on customer engagement trends and competitor strategies
  • Collaborate with cross-functional teams including Creative, Sales, Marketing, and Merchandising
  • Provide administrative support as needed

Qualification

Required

  • Pursuing a bachelor's degree in Marketing, Communications, Business, or a related field
  • Must be a rising junior, enrolled as a full-time student carrying a minimum of 12 college credits
  • Strong written and verbal communication skills
  • Creative thinker with a passion for customer experience
  • Proficient in Microsoft Office; familiarity with Excel, Canva or Figma, Klaviyo or email marketing platforms is a plus
  • Organized, proactive, and able to manage multiple tasks

Preferred

Benefits

Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
Glassdoor
3.3
Founded in 1986
Framingham, Massachusetts, USA
10001+ employees
http://www.staples.com
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