ASM Global is a premier partner to the world's greatest live events, venues, and brands. The Administrative Internship Program at the Pensacola Bay Center offers students hands-on experience in live entertainment and venue management, working across various departments to develop professional skills in event management and guest experience.
Responsibilities
Assist with content creation for social media platforms
Create and support digital marketing campaigns and distribute promotional materials
Conduct market research studies to identify target audiences
Assist with event planning processes and event execution
Coordinate with clients and sponsors to manage their needs
Provide recaps of marketing campaigns and post-show event information
Assist with scheduling staff across catering, concessions, nonprofit groups, and bartenders
Support ordering and warehouse operations including liquor, beer, non-alcoholic beverages, dry goods, and produce
Help maintain inventory levels through stocking, counting, and organization
Support during live events to ensure smooth execution in concessions and catering roles
Assist with daily box office operations, including ticketing and customer service
Aid in resolving ticketing issues, customer inquiries, and box office reporting
Support during event days by assisting with box office window, will call, and ticketing concerns
Support event setup through diagrams, equipment orders, and additional information
Assist in monitoring venue readiness, cleanliness, and safety
Attend and participate in internal meetings, including production, food & beverage, and hockey operations
Other duties as assigned
Qualification
Required
Currently enrolled or recently graduated from a college or university
Pursuing a bachelor's or master's degree in a relevant field (i.e. business, hospitality, marketing, or related field)
Strong organizational skills and attention to detail
Ability to work in a fast-paced, team-oriented environment
Maintain a professional presentation, appearance, and work ethic
Proficient in Microsoft Word, Excel, Outlook, Canva and Adobe
Availability to work flexible hours, including nights, weekends, and holidays (as required for events)
Subject to credit and background screening
Preferred
Benefits
Provider of facility management and venue services.
