Technology Internship Program (AI Governance & Enablement)
Chicago, IL
Internship
Hybrid
$35K/yr - $65K/yr
Intern
CNA Insurance is one of the country’s largest writers of commercial and specialty insurance, committed to creating a culture where employees know they matter. The Tech Summer Internship Program offers hands-on experience in AI-driven innovation and governance, allowing interns to collaborate on emerging AI tools and support the development of ethical AI policies.
Responsibilities
Collaborate with CNA’s Digital Workplace Enablement and AI Governance teams to pilot and evaluate emerging AI tools such as Microsoft 365 Copilot and Copilot Web Chat.
Support the development and refinement of AI governance policies, standards, and guidelines that promote ethical and compliant use of AI
Conduct risk assessments and control testing for generative AI tools used in business operations
Partner with business units to optimize AI prompts, data formats, and workflows to improve operational efficiency
Explore regulatory developments and industry trends to inform CNA’s AI compliance strategy
Contribute to training materials and awareness campaigns on responsible AI use.
Qualification
Required
Must be a sophomore, junior, or senior (undergraduate) or in the first year of a Master’s program pursuing a degree in Information Systems, Computer Science, Human-Computer Interaction, Business Technology, or a related field
A minimum 3.00 GPA is required (overall and major)
Familiarity with digital productivity platforms (e.g., Microsoft 365 tools such as Word and Outlook, Google Workspace) and interest in emerging AI technologies
Understanding of basic IT concepts including systems architecture, user experience, and enterprise tooling
Ability to research, analyze, and clearly communicate technical concepts related to AI and workplace technology, both written and verbal
Strong collaboration skills with the ability to work independently and within cross-functional teams
Excellent organizational skills and time management to support multiple pilot initiatives
Strong organizational skills
Excellent interpersonal and communication skills
Effective problem solving, analytical aptitude, learn quickly and embrace change
Demonstrated leadership ability
Must be legally authorized to work in the United States without sponsorship now or in the future
Preferred
Benefits
CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
CNA is one of the largest U.S. commercial property and casualty insurance companies.
