7-Eleven is hiring a ServiceNow Intern to support AI-driven data analysis, document processing, automation workflows, and reporting. The intern will use AI tools and prompt engineering to produce accurate outputs and support projects integrating with the ServiceNow platform.
Responsibilities
Use AI tools and large language models (LLMs) to summarize, classify, and analyze documents and reports
Apply prompt engineering techniques to generate consistent, repeatable AI outputs
Assist in building and maintaining AI automation workflows for reporting and analysis
Review, validate, and refine AI-generated content to ensure accuracy and data integrity
Support creation of AI-generated visual content, diagrams, and concept imagery
Assist with AI-supported projects that will integrate with the ServiceNow platform
Collaborate with cross-functional teams to support AI-powered reporting needs
Document workflows, prompts, and processes for repeatable use and continuous improvement
Qualification
Required
Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science, Machine Learning, Mathematics, or a related field, with an expected graduation date at least one semester and no more than one year after the internship
Foundational knowledge of artificial intelligence, machine learning concepts, and AI tools
Hands-on experience using AI for document analysis, text summarization, data extraction and reporting
Basic understanding of prompt engineering and structured prompting techniques
Strong written communication, analytical skills, and attention to detail
Ability to review AI outputs for quality assurance and make necessary adjustments
Strong organizational skills and ability to follow defined workflows
Preferred
Benefits
7-Eleven is a convenience retailer store with retails of food and beverage. It is a sub-organization of Seven & I Holding.