SAP iXp Intern - SAP Research Operations Specialist Intern
Tempe, AZ
Internship
Onsite
Intern
SAP is a global leader in business application software and services, and they are seeking an intern for their Research Operations team. The intern will support survey operations, governance, and platform reporting, while collaborating with various teams to enhance SAP's survey research ecosystem.
Responsibilities
Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow-up on pending approvals
Support user management, permissions, lifecycle management, naming conventions, and compliance checks
Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows
Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates
Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP wide survey metrics
Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations
Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams
Qualification
Required
Bachelor's degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences
Prior experience in survey research, project management, and data analysis
Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation
Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods
Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn
Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings
Ability to work independently on multiple simultaneous projects
Exceptional interpersonal skills for working across functions and geographies
High degree of integrity, flexibility, and confidentiality
Preferred
Benefits
Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.
Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
Gain visibility: With the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role.
Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud.
