SAP iXp Intern - SAP Research Operations Specialist Intern
Tempe, AZ
Internship
Onsite
Intern
SAP is a leading company that helps the world run better by providing innovative solutions across various industries. They are seeking an intern for the SAP Research Operations Specialist role to support survey research operations, ensuring data accuracy and operational workflows that serve research teams globally.
Responsibilities
Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow-up on pending approvals
Support user management, permissions, lifecycle management, naming conventions, and compliance checks
Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows
Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates
Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP wide survey metrics
Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations
Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams
Qualification
Required
Bachelor's degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences
Prior experience in survey research, project management, and data analysis
Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation
Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods
Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn
Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings
Ability to work independently on multiple simultaneous projects
Exceptional interpersonal skills for working across functions and geographies
High degree of integrity, flexibility, and confidentiality
Preferred
Benefits
Great benefits
Personalized mentoring, coaching, and career development support
Endless learning resources
Flexible working models
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud.
