CNH is an agriculture and construction company focused on innovation, sustainability, and productivity. The Salesforce CRM Intern will analyze CRM data, develop reports and dashboards, monitor data quality, and generate insights to support business decisions while collaborating with sales, marketing, service, and IT teams.
Responsibilities
Analyze Salesforce data to identify trends, opportunities, and areas for process improvement
Create, maintain, and enhance Salesforce reports and dashboards for business stakeholders
Monitor CRM data quality and assist with data cleansing, validation, and governance activities
Support the collection, analysis, and presentation of key business and user adoption metrics
Assist in developing KPI scorecards and executive reporting packages
Collaborate with business teams to gather reporting requirements and translate them into actionable dashboards
Conduct ad hoc analysis to support strategic initiatives and business decisions
Document report definitions, data sources, and business processes
Help identify opportunities to improve Salesforce user experience and data capture practices
Support user acceptance testing (UAT) and validation of new Salesforce functionality and reports
Prepare presentations and summaries to communicate findings and recommendations
Qualification
Required
Candidates must be pursuing (at minimum) a Bachelor's degree
Preferred
Benefits
Plus any applicable bonus
Mentorship
Training
Hands-on experience
Growth opportunities
Networking events
Social and volunteer activities
Professional development workshops
Housing support
Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off
CNH ( NYSE: CNH ) is a world-class equipment, technology and services company.