Intern - Year Round (Analyst) - Desktop Governance & Compliance
Pensacola, FL
Internship
Hybrid
$16/hr - $34/hr
Intern
Navy Federal is a well-established organization that has grown significantly since its inception in 1933. They are seeking an Intern for their Desktop Governance & Compliance team to support desktop application management, audit and risk compliance, and patch management while ensuring operational efficiency in a secure environment.
Responsibilities
Performs work in support of the Desktop Governance & Compliance team and assists in areas including New Desktop Software requests, Patch Management, Access & Records Management, and Audit & Risk Management
Conduct benchmarking and trend analysis to drive continuous improvement, establish preventative processes, and elevate service performance.
Prepare summaries and present findings using Microsoft PowerPoint, Power BI, and similar presentation and reporting tools.
Assists Desktop Governance & Compliance Analysts with the creation and maintenance of documentation of business/system processes, data analytics, and reporting
Assists the Desktop Governance & Compliance Analysts with project coordination, task management, issue tracking, meeting minutes, and facilitation
Applies knowledge gained from a degree program in day-to-day duties/responsibilities
Expanded work engagements as required skill sets are developed/matured
Build effective relationships with team members, management, and key stakeholders. Ensure compliance with Navy Federal Credit Union Information Security and Enterprise Technology Service standards and best practices.
Provides exceptional customer service
Performs other related duties as assigned
Qualification
Required
Currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship.
Strong desire to work in an IT environment, specifically in Desktop Governance & Compliance.
Clear and concise verbal, written, and interpersonal communication skills.
Effective facilitation skills when presenting findings, conclusions, and other information to various audiences.
Effective planning, organizational, and multi-tasking skills.
Knowledge or use of MS365 Office Suite, including Word templates and Excel pivot tables.
Demonstrate problem-solving, analytical, and process development skills.
Excellent customer service skills.
Ability to exercise initiative, produce desired results, and achieve objectives.
Ability to work independently and effectively in a team environment and receive guidance and direction from management and senior-level staff.
Ability to apply sound judgment in analyzing and organizing problems for technical solutions.
Ability to use resources to maintain accuracy with attention to detail and meeting deadlines.
Must be a team player with a cooperative and energetic spirit with a willingness to learn.
Preferred
Benefits
Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained
