Biogen is a mid-sized biotechnology company committed to excellence and innovation. They are seeking a Patient Services Analyst intern to support strategic and operational initiatives through data analysis and executive communications, enhancing patient services' performance and experience.
Responsibilities
Analyze complex, multi-source data sets related to patient services operations, performance, and experience to identify trends, risks, and improvement opportunities
Translate analytical findings into clear, actionable insights and recommendations to support strategic decision-making and operational excellence
Develop high-quality, executive-ready materials including presentations, and briefing documents that distill complex information for senior leadership audiences
Support high-visibility initiatives and strategic priorities across the Patient Services organization, ensuring alignment with business objectives and timelines
Partner cross-functionally within PS operations and leadership teams to gather inputs, validate analyses, and drive informed outcomes
Serve as a trusted advisor by exercising sound judgment, professionalism, and discretion when handling sensitive data and leadership-facing communications
Qualification
Required
Strong analytical capabilities with the ability to work with complex data sets, identify key insights, and translate analysis into clear, actionable recommendations
Exceptional communication and presentation skills, including experience creating concise, executive ready materials that distill complex concepts for senior leadership audiences
Highly organized, detail-oriented self-starter comfortable operating in fast-paced environments and supporting high visibility initiatives with professionalism and discretion
Proven success in managing cross-functional, enterprise-level programs involving both business and technology teams
Proven ability to manage multiple priorities and drive change in dynamic, regulated environments
Legal authorization to work in the U.S
At least 18 years of age prior to the scheduled start date
Currently enrolled in an accredited community college, college, university or skills program/apprenticeship
Bachelor's Degree required
Preferred
Understanding of HIPAA, and other regulatory frameworks
Experience with process improvement, change management, and executive -level stakeholder engagement
Pursuing master's degree in an analytics-oriented field preferred
Benefits
Company paid holidays
Commuter benefits
Employee Resource Groups participation
80 hours of sick time per calendar year
Biogen is an American biotechnology company that provides therapeutics for neurological, autoimmune, and rare diseases.
