Trend Micro, a global technology leader, helps make the world safe for exchanging digital information with its innovative security platform. The Hyper Automation Analyst Intern is responsible for the design, development, and implementation of automated solutions to streamline business processes, requiring hands-on experience with technologies like AI and RPA.
Responsibilities
Process Analysis and Improvement: Collaborate with teams to analyze existing workflows, identify automation opportunities, and propose solutions using relevant tools.
Automation Development and Implementation: Building, testing, and implementation of automated processes, using tools like Microsoft Data Factory, Microsoft Power Platform and generative AI models where applicable.
Research and Exploration: Conduct research on the latest advancements in AI and automation, exploring their potential for application within the organization.
Documentation and Reporting: Document project progress, methodologies, and results, and present findings to the team and stakeholders.
Collaboration: Work with technical and business teams to ensure the successful implementation and adoption of automation solutions.
Learning and Development: Learn and apply process automation software and tools, staying updated with industry best practices.
Continuous Improvement: Continuously seek opportunities to improve processes, reduce costs, and enhance efficiency.
Global Collaboration: Able to work with various teams in different time zones.
Qualification
Required
Bachelor’s degree in Business Administration, Computer Science, Information Systems, Data Analytics, or a related field
Strong analytical and problem-solving skills to identify and address pain points related to hyperautomation projects.
Excellent communication and teamwork abilities to collaborate effectively with diverse teams and stakeholders.
Eagerness to learn and adapt to new technologies and processes in a fast-paced environment.
Hands-on experience with data processing, data analysis to identify trends, patterns, and insights using SQL and Python.
Hands-on experience with data analytics tools such as Microsoft Power BI.
Familiarity with project and team collaboration tools such as Microsoft O365.
Able to work with various teams in different time zones.
Preferred
Hands-on experience with Hyper Automation/Robotic Process Agent/AI expert system implementation is a plus.
Hands-on experience with Microsoft Data Fabric/Data analytics platform implementation is a plus.
Benefits
Trend Micro, a global technology leader, helps make the world safe for exchanging digital information with its innovative security platform.