HP is a leading technology company that manufactures and sells personal computers and business solutions. They are seeking an Experience Survey Data Analytics Intern to assist with data management and analytics related to experience surveys, collaborating with global teams to improve data collection and insights.
Responsibilities
Serve as the primary point of contact for experience surveys in the AMS time zone, responsible for following up on action items with the global platform
Collaborate with global teams to ensure timely and effective resolution of action items related to experience surveys, improving data collection and insights.
Assist in tracking and documenting follow-up actions and progress on experience survey initiatives.
Support the operational process management of survey data, ensuring it is organized, updated, and accessible for analysis.
Help manage data analytics tasks by preparing and cleaning survey data for analysis, assisting with creating reports and insights for stakeholders.
Utilize basic data analysis tools and techniques to identify trends and insights within the survey data to improve operational processes and experiences.
Assist with the development of automated solutions or dashboards to streamline experience survey tracking and reporting.
Assist with other administrative tasks related to data management, including updating Excel spreadsheets and ensuring accurate data documentation.
Qualification
Required
Currently enrolled in a four-year college and returning to school following the internship.
Strong interest in data analytics and operational process management.
Proficiency in Microsoft Excel or similar data management tools.
Good communication skills, with the ability to collaborate with global teams.
Strong organizational skills, with the ability to handle multiple priorities and meet deadlines.
Detail-oriented, with the ability to track and follow up on action items.
Preferred
Statistics
Business Administration
Information Technology
Operations Management
Familiarity with basic data analysis tools
Experience with data cleaning, analysis, and reporting.
Understanding of operational processes, preferably in a global or cross-functional team environment.
Knowledge of experience survey tools or platforms
Basic understanding of machine learning or data automation tools.
Ability to present findings clearly to both technical and non-technical stakeholders.
Desire to grow in the field of data science and analytics, with a passion for learning new technical skills.
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
13 paid holidays
15 days paid time off (US benefits overview)
HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions.
