Expeditors is a global logistics company providing customized solutions and integrated information systems for international trade and supply chain management. The Business Operations Intern will analyze workflows and operational data while supporting process improvement, AI, automation, reporting, documentation, and cross-functional operational initiatives at the San Diego branch.
Responsibilities
Support process improvement initiatives by analyzing workflows, identifying gaps, and recommending efficiency improvements
Assist with data analytics and reporting, including:
Cleaning, organizing, and analyzing operational data
Supporting dashboards, scorecards, and performance metrics
Participate in AI and automation initiatives, such as:
Identifying repetitive or manual tasks suitable for automation
Help document standard operating procedures (SOPs) and process changes
Analyze trends and performance data to support leadership decision‑making
Collaborate with cross‑functional teams across the branch to support operational initiatives
Provide analytical, documentation, and administrative support as needed
(Responsibilities may evolve based on business needs and intern strengths.)
Qualification
Required
* Available **for 3–4 months**
* Must be able to work on‑site in San Diego, CA
* High School Diploma or equivalent required
* Must be legally authorized to work in the United States
* Must not require current or future employment visa sponsorship
* Ability to work overtime as needed
* Fluent in English (written and verbal)
* Strong interest in data analytics, AI, automation, and process improvement
* Intermediate to advanced Microsoft Excel skills (data analysis, formulas, pivot tables)
* Analytical mindset with strong attention to detail
* Ability to multi‑task, prioritize, and stay organized in a fast‑paced environment
* Proactive, curious, and eager to learn new technologies
* Strong written, verbal, and interpersonal communication skills
* Comfortable working independently and collaboratively in a professional environment
Preferred
* Currently pursuing or recently completed an Associate's or Bachelor's degree
*(Business, Operations, Analytics, Data Science, Supply Chain, Information Systems, or related field preferred)*
* Familiarity with data visualization or analytics tools (e.g., Power BI, Excel, Co-Pilot, etc) is a plus
Benefits
Paid, part-time internship
Opportunities to contribute to projects involving data analytics and reporting, AI-enabled tools and automation, process standardization and documentation, and efficiency and performance improvement initiatives
Hands-on experience with real operational data, live workflows, and active improvement initiatives
Opportunities to grow, do what you love and build a career with us
On-site work at the Expeditors San Diego (SAN) branch
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA.