Bank of America is a financial institution that offers credit cards, home loans, and auto loan services. The Analyst I - Tech Delivery role involves capturing and refining business and system requirements, working closely with stakeholders and the Development Team, and improving processes through analysis and documentation.
Responsibilities
Responsible for capturing and refining business and/or system requirements (based on specialization) that may or may not involve a software change.
Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team.
Possess a foundational understanding of the business and/or technical domain based on their specialization.
Developing an understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software).
Analyzes the stakeholder process to build efficiencies and also analyzes the software to improve or implement that process.
Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests.
Analyzes functional and data requirements.
Answers the questions: What does the software do and how does it store information?
Assists users and development team with application testing and troubleshooting.
Identifies, documents and troubleshoots application related problems.
Documents process, procedures and workflows associated with applications.
Creates and maintains training materials for end-users.
Individual contributor.
Qualification
Required
Must be a current Year Up intern with Bank of America
Preferred
Benefits
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
