Risk Services Analyst - Fall 2026 Co-op/Intern

Waterloo, ONT, Canada

Internship

Hybrid

$22.50/hr - $22.50/hr

Intern

Definity is a leading property and casualty insurer in Canada, known for its innovative insurance brands. The Risk Services Analyst Co-op will support the Risk Services team by enhancing documentation, improving internal processes, and maintaining key tools and resources while gaining hands-on experience in technical documentation and data reporting.

Responsibilities

Design, create, and update interactive, user-friendly PDF forms to support business processes and improve data collection efficiency
Assist team members in developing and refining presentations, reports, and technical documentation, ensuring content is clear, accurate, and aligned with brand standards
Support the refresh and ongoing maintenance of the team’s SharePoint site, including updating content, improving navigation, and ensuring resources are current and easily accessible
Review, categorize, and organize internal reference materials and documentation to improve usability and ensure consistent knowledge sharing across the team
Generate and maintain weekly reports using data from the ServiceNow platform. Analyze trends and provide insights to support team decision-making and operational improvements

Qualification

Required

Currently pursuing a degree in Computer Science or a related field, with a strong foundation in programming and technical problem-solving
Proficiency in one or more programming languages such as Visual Basic, Python, C#, or JavaScript, with the ability to apply these skills to support process improvements and automation
Strong working knowledge of Microsoft Office applications, particularly Word, Excel, and PowerPoint, with the ability to create professional documents, analyze data, and build effective presentations
Experience creating or working with fillable PDF forms and an understanding of how to design user-friendly, structured documents
Familiarity with SharePoint or similar content management platforms, with the ability to organize, update, and maintain digital resources effectively
Strong organizational skills with a high level of accuracy when managing documentation, data, and internal resources
Ability to collaborate with team members and effectively support the development of presentations, documentation, and shared resources

Preferred

$85,000 in scholarships to students across Canada each year.
Culture of accountability, empowerment, and collaboration.
Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism.

Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

Glassdoor

3.8

Founded in 2021

Waterloo, Ontario, CAN

1001-5000 employees

https://www.definityfinancial.com/

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Risk Services Analyst - Fall 2026 Co-op/Intern

Responsibilities

Qualification

Required

Preferred

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