IBM is seeking a detail-oriented Accounts Receivable Intern to join its Quote-to-Cash team. The role supports receivables management, reconciliation, collections, billing issue resolution, reporting, documentation, and audit and compliance activities while collaborating with cross-functional teams and clients.
Responsibilities
Assist in organizing and managing the A/R process for both acquired entities and the existing portfolio
Support monthly reconciliation and analysis of accounts receivable data
Collaborate with Finance, Legal, IT, and Treasury and Clients to ensure timely collections and issue resolution
Participate in project meetings and contribute to status updates and reporting
Help identify and resolve customer billing issues by working with cross-functional billing teams
Contribute to strategies aimed at reducing Days Sales Outstanding (DSO) and improving year-over-year (YoY) performance
Maintain accurate documentation of processes, procedures, and customer interactions
Assist in preparing reports and dashboards for internal stakeholders
Support audit and compliance efforts related to receivables and collections
Qualification
Required
Bachelor's Degree
Strong written and verbal communication skills
Communications degree
Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, formulas)
Basic understanding of how accounts receivable works including cash application and reconciliation
Ability to analyze data and present findings clearly
Strong organizational skills and attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Preferred
Need to be able to handle and performance in high intensity situations
Must be able to work under pressure
Competitive individuals are a plus
Leadership characteristics
Proactive and eager to learn
Analytical mindset with a problem-solving approach
Interest in dealing with customers and business operations
Strong presentation skills is a plus
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions.
