Visa is a world leader in payments and technology, dedicated to connecting the world through innovative and secure payment solutions. The Technical Product/Project Management Intern will engage in impactful projects, gain hands-on experience, and contribute to the development of AI-assisted workflows and dashboards, while collaborating with various teams to enhance the developer experience.
Responsibilities
Map the developer journey (onboarding, CI/CD, build/test, deploy, incident review); identify bottlenecks and define 'golden paths.'
Prototype LLM‑assisted workflows (ticket triage, runbook/search, log and incident summaries, PR hints) with clear prompts, guardrails, and evaluation.
Automate repetitive tasks and enable self‑service (templates, scripts, dashboards) that shorten inner‑loop feedback cycles.
Ship DevEx dashboards tracking lead time for changes, deployment frequency, build stability, MTTR, and product adoption.
Partner with product/engineering/analytics to source trustworthy data, define metrics/SLAs, and document simple metric definitions and lineage.
Baseline current performance and demonstrate measurable impact (e.g., minutes saved per build, fewer handoffs, faster onboarding).
Rapid discovery‑to‑pilot using approved AI tools for research synthesis, prompt design, mock data, and quick UI/CLI concepts.
Own a scoped lifecycle: from problem statement to pilot, with clear docs, dashboards, and runbooks for handoff.
Current/future‑state maps with prioritized AI/automation opportunities.
1–2 validated AI copilots/assistants with prompts, evaluation criteria, and risks.
2–3 production‑quality DevEx dashboards with definitions and usage guides.
A concise 'AI‑powered DevEx playbook' for O&I.
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, Data/Analytics, Information Science, MIS, or related field, graduating December 2026 - August 2027.
Preferred
Technical foundation: basic programming (Python or JavaScript), SQL, version control (Git), APIs.
Analytics/BI skills: experience with one or more dashboard tools (Tableau, Power BI, or Looker) and data wrangling (SQL/Sheets).
Communication and empathy: ability to interview users, synthesize findings, and present concise recommendations.
Analytical thinking: comfort defining problems, structuring analysis, and quantifying impact.
Familiarity with LLMs and prompt design; exposure to frameworks or concepts for retrieval, evaluation, and or orchestration.
Experience instrumenting metrics and building DevEx- or platform-related dashboards.
Comfort with cloud/infrastructure basics (e.g., CI/CD, containers, monitoring) and product tools (Jira, Notion, Figma).
Prior internship or significant project experience in product, engineering, or data analytics.
Benefits
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
