SAP iXp Intern - Product Management, Digital Platforms & AI [Newtown Square, PA]
Newtown Square, PA
Internship
Hybrid
Intern
SAP is a provider of enterprise business application software and related services for database, analytics, intelligent technologies, and experience management. The Product Management Intern will support digital platform operations, AI-driven experiences, analytics, Agile delivery, responsible AI governance, and the deployment of AI assistants across SAP’s digital ecosystem.
Responsibilities
Prompt & Experience Engineering: Support the refinement of RAG (Retrieval-Augmented Generation) workflows by documenting client needs and helping technical teams tune AI responses for accuracy and brand voice
Digital Platform Orchestration: Coordinate production schedules ensuring assets meet SAP’s high standards for quality, governance, and metadata accuracy
Data-Driven Insights: Utilize Analytics to track the performance of new capabilities
Support technical readiness and enablement for new technologies
AI Operations Support: Assist in the deployment and monitoring of SAP Joule and Adobe AI Assistant across the digital ecosystem to automate B2B buyer journeys and content supply chains
Agile Value Delivery: Actively participate in SAFe (Scaled Agile Framework) ceremonies. Help manage the Team Backlog, focusing on user stories related to AI-driven personalization and "segmentation-of-one" strategies
Responsible AI Governance: Assist in audits to ensure all digital AI features adhere to SAP’s Responsible AI global standards, focusing on data privacy, transparency, and bias monitoring
Digital Transformation: Support SAP’s roll out of industry leading Marketing technologies including the Adobe Suite (AEP)
Qualification
Required
A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment
Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively
Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement
A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative
In pursuit of a degree in Marketing Tech, Data Science, Computer Science, or Digital Transformation
Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program
Basic understanding of Agile/Scrum or SAFe 6.0
Knowledge of how "Sprints" move a product from vision to reality
A strong desire to learn the mechanics of Large Language Models (LLMs), Vector Databases, and Agentic Orchestration
Familiarity with the Adobe Experience Cloud (AEP, AEM, Target, or Analytics) or similar enterprise-grade CMS/MAP
Proficiency in Jira/Confluence for workflow management and Figma for reviewing AI-prototype UX designs
Ability to translate business concepts into clear technical requirements working with diverse stakeholder groups
Digital mindset, Innovative thinker, and Technically savvy
Drive for knowledge and relationships building
Proactive and eager to jump in
Exceptional organizational and planning skills and a proven ability to multi-task
Excellent communication, customer service, and collaboration skills
Attention to detail with an emphasis on accuracy and quality
Ability to prioritize effectively to manage multiple projects, including numerous deliverables
Experience working in a team environment as well as independently
Ability to collaborate across teams globally
Ability to complete tasks in a timely manner
Strong desire to learn along with professional drive
Willingness to acquire new skills to meet evolving needs
Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint
Basic knowledge of design principles and commonly used tools
Basic understanding of Web production tools and content management systems
Cognitive Empathy: Understanding how AI agents interact with humans and the ability to map those "conversational" journeys
Prompt Engineering: The ability to structure queries for GenAI tools to produce high-quality, brand-compliant business outputs
Data Literacy: Moving beyond "reporting" to "analysis"—understanding metrics like AI Confidence Scores, Conversion Lift, and Pipeline Velocity
Preferred
Benefits
Personalized mentoring, coaching, and career development support from experienced SAP colleagues and expert mentors
Hands-on learning experience through meaningful, project-driven work
Endless learning resources and future-ready skills development
Virtual, in-person, and hybrid learning sessions
Opportunities to build relationships with leaders and peers across teams and functions
Potential future career opportunities within SAP and beyond
Health and well-being support
Flexible working models
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud.
