SAP iXp Intern - Product Management, Digital Platforms & AI
Newtown Square, PA
Internship
Hybrid
Intern
SAP is a global leader in enterprise application software, dedicated to helping the world run better. The Product Management Intern will support the Digital Platforms team in transforming digital platforms to AI-driven experiences and will be involved in various aspects of product management, including prompt engineering, digital platform orchestration, and responsible AI governance.
Responsibilities
Support the refinement of RAG (Retrieval-Augmented Generation) workflows by documenting client needs and helping technical teams tune AI responses for accuracy and brand voice
Coordinate production schedules ensuring assets meet SAP’s high standards for quality, governance, and metadata accuracy
Utilize Analytics to track the performance of new capabilities
Assist in the deployment and monitoring of SAP Joule and Adobe AI Assistant across the digital ecosystem to automate B2B buyer journeys and content supply chains
Actively participate in SAFe (Scaled Agile Framework) ceremonies
Help manage the Team Backlog, focusing on user stories related to AI-driven personalization and "segmentation-of-one" strategies
Assist in audits to ensure all digital AI features adhere to SAP’s Responsible AI global standards, focusing on data privacy, transparency, and bias monitoring
Support SAP’s roll out of industry leading Marketing technologies including the Adobe Suite (AEP)
Qualification
Required
currently pursuing a degree in Marketing Tech, Data Science, Computer Science, or Digital Transformation
Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program
Basic understanding of Agile/Scrum or SAFe 6.0. Knowledge of how 'Sprints' move a product from vision to reality
A strong desire to learn the mechanics of Large Language Models (LLMs), Vector Databases, and Agentic Orchestration
Familiarity with the Adobe Experience Cloud (AEP, AEM, Target, or Analytics) or similar enterprise-grade CMS/MAP
Proficiency in Jira/Confluence for workflow management and Figma for reviewing AI-prototype UX designs
Ability to translate business concepts into clear technical requirements working with diverse stakeholder groups
Digital mindset, Innovative thinker, and Technically Savvy
Drive for knowledge and relationships building
Proactive and eager to jump in
Exceptional organizational and planning skills and a proven ability to multi-task
Excellent communication, customer service, and collaboration skills
Attention to detail with an emphasis on accuracy and quality
Ability to prioritize effectively to manage multiple projects, including numerous deliverables
Experience working in a team environment as well as independently
Ability to collaborate across teams globally
Ability to complete tasks in a timely manner
Strong desire to learn along with professional drive
Willingness to acquire new skills to meet evolving needs
Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint
Basic knowledge of design principles and commonly used tools
Basic understanding of Web production tools and content management systems
Cognitive Empathy: Understanding how AI agents interact with humans and the ability to map those 'conversational' journeys
Prompt Engineering: The ability to structure queries for GenAI tools to produce high-quality, brand-compliant business outputs
Data Literacy: Moving beyond 'reporting' to 'analysis'—understanding metrics like AI Confidence Scores, Conversion Lift, and Pipeline Velocity
Preferred
Benefits
Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
SAP Internship Experience Program is SAP’s global, strategic, paid internship program.
Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth.
Grow professionally through personalized mentoring, coaching, and career development support.
Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects.
Endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
Gain Visibility: Build relationships with leaders and peers across teams and functions.
Showcase your ideas, skills, and creativity in a global, fast-paced environment.
Open doors for future career opportunities within SAP and beyond.
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role.
Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud.
