Relay is a dynamic and rapidly growing tech startup based in Raleigh focused on revolutionizing frontline work with smart-radio products and a cloud ecosystem. The Product & Strategy Intern role offers a rotational experience exposing interns to multiple sub-domains of product management and adjacent functions such as core product management, revenue strategy, and solutions engineering. The intern will support the product management team, contribute to the product lifecycle, and engage in customer and market analysis to help drive product innovation and delivery.
Responsibilities
Support the Product Management Team on key initiatives and projects, contributing to the overall product strategy and roadmap
Contribute to the end-to-end product lifecycle, from ideation and research through development, launch, and post-launch analysis
Explore and integrate AI capabilities: Proactively identify opportunities to leverage AI/ML to enhance product features, derive deeper customer insights, and optimize product management workflows
Participate in customer visits and calls to observe and learn how we identify opportunities for product innovation and differentiation
Consistently review analytics to identify areas of opportunity, understand user behavior, and inform product improvements
Assist in documenting, analyzing, and prioritizing feedback from internal customer-facing teams
Conduct solution discovery, trialing new products and features directly with customers to gather insights and validate solutions
Collaborate closely with Engineering and QA to design viable and usable products and ensure timely delivery of features
Assist in defining product requirements and user stories for both new features and enhancements
Participate in sprint planning and stand-ups, ensuring product goals are clearly communicated and understood by development teams
Assist in driving product adoption and training by contributing to Release Notes and aligning with Operations and Sales teams
Qualification
Required
Candidates from the graduating classes of December 2027 through May 2029 at Universities in Raleigh, Durham, and Chapel Hill are eligible to apply for this program
Pursuing a Bachelor's degree in Business, Economics, Computer Science, or a related technical or business field with a GPA of 3.7 or above
A strong blend of business and technical acumen, with the ability to engage meaningfully and add value in discussions encompassing both technology and business strategy
Curiosity about emerging technologies: A keen interest in staying abreast of cutting-edge technologies, particularly within the AI and real-time data space, and identifying how they can create new value for users
A passion for entrepreneurship with the ability to thrive and react proactively to changing business needs within a dynamic, high-growth startup environment
Excellent communication and interpersonal skills, with the ability to build strong relationships across teams and with customers
Preferred
Benefits
Relay is a cloud based communication platform that offers team communications, operational insights, and workers safety for the leaders.
