S&P Global is a leading provider of essential intelligence in the financial sector, and they are seeking a Product Specialist Intern to support their ETF & Benchmarking Solutions team. The role involves managing customer requests, collaborating with internal teams, and enhancing the client experience for top-tier financial institutions.
Responsibilities
Manage incoming customer requests using internal systems and processes.
Understand the needs of different customers and work with internal product, technical & operations teams to deliver solutions that meet requirements.
Manage the communication and relationship between clients and the business.
Partner with internal stakeholders to deliver enhancements aimed at retaining existing customers or delivering new revenue opportunities for the business.
Help with continual improvement of the Product Specialist processes.
Work alongside colleagues in major financial hubs around the world including London, Hong Kong and New Delhi.
Qualification
Required
Able to self-organize, schedule, and prioritize effectively.
Manage multiple tasks and deliver to a high standard while meeting tight deadlines.
Working knowledge of main Microsoft Office programs required.
Strong oral and written communication skills are essential.
Interest in assuming client facing responsibilities.
Interest in working with software systems and technology.
Preferred
Experience or strong knowledge of indices and ETFs an advantage.
Data visualisation and/or AI experience desirable.
Experience with SQL or Python beneficial.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
S&P Global is a market intelligence company that provides financial information and data analytics services.
