United Airlines is seeking a Sales Product Intern to support high-visibility product initiatives within Worldwide Sales. The role focuses on product positioning, sales enablement, customer insights, business intelligence, process improvement, and operational documentation while collaborating with cross-functional teams.
Responsibilities
Support product positioning initiatives and sales education programs
Identify knowledge gaps and help develop training materials, informational sessions, and resources for sales teams
Organize, standardize, and improve product collateral and documentation
Analyze traveler and account data to uncover insights, trends, and opportunities for improvement
Assist with annual gift strategy, design coordination, project management, and program execution
Research and evaluate potential enhancements to Executive Circle benefits
Gather and analyze relevant data to support recommendations and business cases
Help communicate and position new program benefits to internal stakeholders
Support business intelligence (BI) automation initiatives and reporting enhancements
Assist with data migration, dashboard development, and reporting process improvements
Help identify opportunities to increase efficiency through automation and technology solutions
Analyze existing workflows and document key business processes
Create process guides, playbooks, and operational documentation
Recommend improvements that enhance consistency, efficiency, and customer experience
Qualification
Required
Rising Junior, Rising Senior, Graduate Student, or Recent Graduate
Pursuing a degree in Business, Communications, Economics, Engineering, Data Analytics, or a related field
Strong written and verbal communication skills
Professional demeanor with a positive, collaborative attitude
Demonstrated initiative and willingness to take ownership of projects
Ability to work independently and manage multiple priorities
Preferred
Previous internship or professional experience
Strong analytical and problem-solving skills
Experience translating complex information into clear recommendations and actionable next steps
Proficiency in Microsoft Excel, including functions such as PivotTables and VLOOKUPs
Strong PowerPoint and presentation development skills
Experience synthesizing data and insights for leadership audiences
Familiarity with AI tools and technologies, with the ability to apply them thoughtfully while maintaining critical thinking and creativity
Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security
Benefits
Opportunity to gain hands-on product management experience
Opportunity to develop relationships with business leaders and stakeholders across the organization
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
