Intern, Operations Customer Center (OCC) Product Management (Fall 2026)
Atlanta, GA
Internship
Onsite
Intern
Delta Air Lines is seeking an Operations Customer Center Product Management Intern to support NEST products. The intern will assist in agile ceremonies, manage product backlog, and engage with stakeholders to ensure effective communication and alignment across teams.
Responsibilities
Support Agile Ceremonies
Attend key agile ceremonies such as sprint planning, daily standups, retrospectives, and demos. Ensure agendas are prepared with items from the business team, notes are captured, and critical business follow-ups are tracked
Help maintain and prioritize the product backlog by documenting user stories, updating task statuses, and ensuring alignment with sprint goals. Collaborate with IT and POC teams to keep backlog items clear, actionable, and strategically ordered
Coordinate with cross-functional stakeholders to gather requirements, share updates, and track feedback. Support communication efforts to ensure transparency and alignment across teams
Qualification
Required
Must be a current student enrolled in an accredited undergraduate degree program at a college and/or university
Must be able to commit to the duration of the internship
Must be able to work onsite in the Atlanta, GA office
Have a competitive GPA and be in good academic standing with your university
Delta Communications interns are expected to have strong written and oral communication skills, meet deadlines, be thorough, detail-oriented, communicate effectively with all levels of personnel and are excited to contribute ideas and perspectives in a fast-paced environment
Intern candidates should have a working knowledge of Microsoft Office Suite
Demonstrates that privacy is a priority when handling personal data
Embraces a diverse set of people, thinking and styles
Consistently makes safety and security, of self and others, the priority
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Excellent communication and organizational skills
Ability to work independently and as part of a cross-functional team
Curiosity and initiative to explore new tools, processes, and ideas
No specific degree is required—if you're eager to grow and contribute meaningfully, we encourage you to apply
Benefits
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
