Delta Air Lines is a leading airline with a renowned loyalty program, and they are seeking a Product Owner Intern to support the development of loyalty and financial products. The intern will gain hands-on experience working alongside experienced professionals to translate business needs into product enhancements and customer experiences.
Responsibilities
Assist with research and analysis that informs the product vision, roadmap, and feature prioritization for loyalty and financial products
Support product backlog management by helping refine feature ideas, writing draft user stories, and preparing acceptance criteria with guidance
Partner with product owners to document requirements and help coordinate cross-functional discussions with UX, engineering, analytics, and marketing teams
Help review customer and performance data to identify opportunities for product improvements and engage in problem-solving discussions
Shadow product owners during sprint ceremonies and participate in agile rituals to understand how digital work gets delivered
Contribute to presentation materials, updates, and deliverables that support partner and stakeholder engagement
Ensure compliance and risk management for financial products in partnership with legal and regulatory teams
Champion agile best practices and foster a culture of continuous improvement
Qualification
Required
Pursuing a bachelor's degree in Business, Finance, Computer Science, or a related field
Interest in digital product development and customer-focused problem solving
Ability to analyze information, communicate effectively, and work in a collaborative environment
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Familiarity with agile concepts is a plus but not required
Knowledge of payment systems, credit card programs, or airline industry is a plus
Benefits
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
