First Horizon Bank is a regional financial services company. The Digital Product Operations Intern will support Digital Banking teams with program delivery, work transparency, risk tracking, cross-team coordination, and AI-enabled improvements while helping develop operating frameworks, tools, and enablement materials.
Responsibilities
Help improve how Digital Banking teams plan, align, and deliver
Support program delivery for major digital initiatives
Learn the Product Operating Model and how Product Managers work best
Assist with transparency of work, risk tracking, and cross-team coordination
Contribute to Digital Product Ops’ AI strategy — finding practical ways AI can improve speed, clarity, and efficiency
Help create new frameworks, tools, and enablement materials teams can actually use
Partner with Product, Design, and Engineering to reduce friction and strengthen how work gets done
Qualification
Required
* Currently pursuing a degree in Business, Product, Technology, Design, Communications, or a related field
* Strong written and verbal communication
* Curious about how digital products and teams operate
* Comfortable learning new tools quickly, including AI
* Detail-oriented, collaborative, and motivated to make work clearer for others
Preferred
* Exposure to Agile/product delivery (coursework, internships, or student org experience)
* Familiarity with Jira, Confluence, Figma, and/or Cursor
* Interest in fintech, digital banking, or enterprise product operations
* Experience with AI tools for writing, research, or productivity
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
