Co-op, Crew Technology – Project Tech Support (Fall 2025)
Atlanta, GA
Internship
Onsite
Intern
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience. The Co-op position in Crew Technology involves leading the development of technology projects that drive operational efficiency improvements and requires collaboration with various divisions to ensure successful implementation and support of technology products.
Responsibilities
Work directly with other Crew Technology Product Managers, Product Owners and business owners, to efficiently move technology products through the full software design life cycle (from process mapping to scoping through implementation)
Manage BAU and IT Risk related projects supporting technology reliability and consistent user access
Set and maintain development standards that deliver the baseline for consistent, high quality technology products
Assist Product Owners with organizing and clarifying business requirements along with prioritizing among all projects and initiatives
Work with Business and IT to scope work, gather technical requirements, and define deliverables
Help allocate and balance technical and business resources needed to complete scoped work based on business requirements
Create an effective and coherent communication and reporting strategy to drive transparency and accountability into the technology development process
Support go-live and deployment of projects (occasionally requiring after hours support on nights/weekends)
Effectively communicate cross divisionally and to senior leaders
Promote safety conscious behaviors in all operational processes and procedures
Qualification
Required
Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.
This position requires you to work for 2-3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.
Rotations: Fall 2025, Summer 2026, Spring 2027
Strong leadership skills, presentation skills, written and oral communication skills, positive attitude and able to manage change successfully in a fast-paced environment
Must be strategic, dynamic, detail-oriented and impactful. The ideal candidate should be an analytical thinker, self-starter and quick learner
Must have prior experience managing multiple projects simultaneously, ranging from large budget initiatives to smaller end-to-end projects
Required to coach and deliver feedback for developmental purposes
Proven track record of successfully working in a cross-departmental team environment, delivering results on time and on budget
Must have strong business acumen and must have excellent communication skills with senior management, employees, FAA Reps, union officials, vendors, customers
Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders
Demonstrable experience with conflict resolution, problem solving and have the ability to communicate with tact and diplomacy
Must demonstrate the ability to lead, manage, and communicate to all levels within the organization
Must have the flexibility and availability to travel, as well as to perform periodic after-hours and weekend work
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
Preferred
Benefits
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
