Campus Undergraduate Summer Internship Program - 2027 Product Management, Global Merchant & Network Services - Phoenix, AZ
Phoenix, AZ
Internship
Onsite
$24.05/hr - $63/hr
Intern
American Express is a leading global payments company, and they are seeking interns for their Product Management team within Global Merchant & Network Services. This internship will provide an opportunity to contribute to product vision and strategy, conduct market research, and collaborate with various stakeholders to enhance product offerings.
Responsibilities
Contribute to the product vision, strategy, and value proposition
Understand customer paint points, customer journey, personas and be able to clearly articulate the product value proposition
Conduct market and user research, identify market trends, and evaluate the competitive landscape to identify opportunities to further enhance the product value proposition
Develop business cases articulating the quantitative and strategic business impact of a product or service
Collect and synthesize product data to drive actionable insights and steer the product strategy
Partner with Delivery and Technology teams to groom, prioritize, and execute on the product backlog in an agile environment
Drive product and/or feature adoption and engagement in partnership with cross-functional stakeholders, including development of marketing & servicing materials, and measuring impact post launch
Collaborate with key internal and external stakeholders (e.g., engineering, data, analytics, other product management teams, etc.) to deliver results as a cross-functional team
Qualification
Required
Currently enrolled in a full-time bachelor's degree program
Bachelor's degree candidates with an expected graduation date between December 2027 and June 2028
Experience in the payments industry is a plus
Experience with SQL and/or Hive is a plus
Preferred
Strong interest in the payments industry, digital products, and product management
Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems
Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies
Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value beyond traditional means
Excellent written and verbal communication skills with ability to present ideas clearly and concisely and translate to diverse sets of stakeholders
Strategic and innovative mindset with ability to translate data and insights into actionable business opportunities
Strong project management skills, communication skills, and attention to detail
Proficient in analytical and presentation tools, including MS Excel and PowerPoint
Demonstrated resilience, proactive problem solving, ‘can do' attitude, and optimism in changing circumstances
Ability to multi-task effortlessly and manage competing priorities, multiple demands, ambiguity, and rapid change
Comfortable challenging the status quo and driving continuous process improvement
Benefits
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
